Instant Demand Service – HOA’s professional collection specialists will make an initial demand within 24 hours of receiving your claim. Our acknowledgment letter will contain the results of our first contact with your debtor. HOA will immediately route your claim for effective handling within our worldwide network of collection representatives. Every claim entrusted to us, regardless of the amount placed, will receive the same high quality collection effort .
Forwarding Claims – Claims forwarded to attorneys are monitored closely by HOA’s experienced legal department. No legal action will be taken without the express permission of the creditor and no monies will be expended by attorneys without authorization. HOA’s corps of bonded attorneys accept items on a contingent basis and standard rates prevail until suit is authorized at which time attorneys will set forth court costs and suit fees. Creditors will receive actual copies of attorney correspondence.
Skip Tracing and Asset Location - HOA uses both in-house resources and private investigative agencies to locate debtors and research assets to help determine the potential for collection.
Additional Services – HOA also provides consulting services, periodic seminars and accounts receivable liquidation services.